Privacy Policy

Privacy Policy

I. Introduction

Aquila Clean Energy APAC values your privacy. In this Privacy Policy you will find information on the type of data we collect when you visit and /or use our website and how we use this data. If we have received personal data from you through other communication channels (e.g., by e-mail), the following Privacy Policy applies as well.

Given that our website and its technology, as well as our business processes, are subject to change, the Privacy Policy may need to be changed, too. All future changes will be published on this website.

II. Use of the website and data protection

1. Name and contact of the website’s controller

Aquila Clean Energy APAC Pte Ltd (ACE APAC) is the provider of this website and is the controller according to applicable data protection laws.

2. Contact of the data protection officer

ACE APAC’s data protection officer can be reached at:

privacy-aq-group@aquila-capital.com

3. Limits of our Privacy Policy’s scope when visiting our website

Our Privacy Policy only applies to the content which is stored on our servers. It does not cover any links to third party websites.

4. Processing personal data when you use our website

a. What personal data we process

If you are visiting our website for informational purposes and you have not consented to the use of any optional cookies, we do not collect any personal data aside from the data transmitted by your browser via basic cookies that are stored on your end device which are necessary to enable you to visit and functionally use the website.  

This data is:

  1. Date and time of your request
  2. Duration of your visit
  3. Time zone compared to Greenwich Mean Time (GMT)
  4. Content of your request (specific page)
  5. Access status / HTTP status code
  6. Website & provider of the request
  7. Browser
  8. Operating system
  9. Language and browser software version
  10. IP address

Additional data may be collected and processed if you consent to optional cookies when you visit and use our website. For more details on the processing of data via cookies, see section II, Clause 9 of this Privacy Policy.

b. Why we process your personal data and the legal basis for doing so

We process this data to enable you to access and use our website. We may also use it to generate aggregated or anonymised statistics, monitor the security and performance of our systems, detect and investigate unauthorised access attempts, and improve the functionality, navigation and overall user experience of our website.

Where permitted under applicable data protection laws, we rely on our legitimate interests as the legal basis for this processing. We do not use this information to create profiles or track the behaviour of identifiable individuals.

c. How long data is stored

We retain this data only for as long as necessary to fulfil the purposes for which it was collected. Data collected to enable the operation and use of our website is retained for up to one year, after which it is deleted.

5. Using the “Contact Us” form

When you submit an enquiry through our contact form, we process the personal data you provide, including the date and time of your request, your contact details (such as your name and email address), and any other information you choose to include. We use this information to respond to your enquiry and process your request in accordance with applicable data protection laws.

Where necessary to respond to your enquiry, we may share your personal data with our affiliated companies.

We retain your personal data only for as long as necessary to process your request, unless you ask us to delete it sooner or there is no longer a legitimate need to retain it. This does not affect any legal obligations requiring us to retain certain information for a longer period.

6. Vimeo

Our website uses plugins from Vimeo to integrate and display video content. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA. When calling a page with an integrated Vimeo plugin, a connection to the Vimeo’s servers is established. This tells Vimeo which of our pages you have accessed. Vimeo will know your IP address even if you are not logged in to the video portal and do not have an account there. The information collected by Vimeo is transmitted to their servers in the USA.

Legal basis:

Where we ask for your consent to use Vimeo, we process your personal data on the basis of that consent, in accordance with applicable data protection laws.

Your Vimeo account
If you are logged into your Vimeo account while visiting our website, Vimeo may associate your browsing activity with your profile. You can prevent this by logging out of your Vimeo account before visiting our website.

For more information about how Vimeo processes personal data, please refer to the Vimeo Privacy Policy: https://vimeo.com/privacy.

7. Disclosure of personal data

We may share your personal data with trusted third parties that support the operation of our website or our business. This includes service providers such as website hosting providers and analytics providers that process personal data on our behalf. Where required, we enter into appropriate data processing agreements with these providers.

If you provide your personal data so that we can contact you or explore potential future cooperation, we may share it with Aquila Clean Energy APAC and its group entities where we have a legitimate interest in doing so and your rights and freedoms do not override that interest.

We may also disclose your personal data where required by law, where you have requested or consented to the disclosure, or where the data has been anonymised or pseudonymised.

Where personal data is transferred to recipients outside your jurisdiction, including third countries, we will do so only where permitted under applicable data protection laws, including where you have given your consent, the transfer is necessary to perform a contract, or appropriate safeguards are in place.

Where necessary, your personal data may be shared with other companies within the Aquila Group for the purposes described in this Privacy Policy.

8. Data security, TLS encryption with https

ACE APAC takes diligent precautions to protect your data against manipulation, loss, destruction and against access by unauthorised people. We continuously improve our security measures as technology evolves. ACE APAC employees who may have access to personal data are subject to confidentiality obligations and may access and process such data in accordance with their duties, as required.

We use industry standard encryption technologies, including https to help protect personal data transmitted on the internet. Through using TLS (Transport Layer Security), an encryption protocol for securely transmitting data on the internet, we ensure confidential data is protected. You can see this secure data transmission by the small lock symbol in the upper left corner of the browser and the use of the https scheme (instead of http) as part of our web address.

9. Technologies used

Our website uses standard web technologies, such as JavaScript, to provide and improve its functionality and user experience. These technologies do not access, collect or modify data stored on your device except as described in this Privacy Policy.

10. Cookies

a. What cookies we use

We use cookies and similar technologies to understand how our website is used, remember your preferences and improve your experience.

Cookies are small text files that are stored on your computer or other device when you visit a website. They help us recognise your device, remember your preferences and enable certain website functions.

You can manage or disable cookies through your browser settings. However, if you disable essential cookies, some parts of our website may not function properly.

We use cookies to remember information such as:

  • your language and country preferences
  • your browser settings
  • how you use our website

We use the following types of cookies:

  • Session cookies, which are temporary and are automatically deleted when you close your browser.
  • Persistent cookies, which remain on your device for a specified period or until you delete them.

The cookies used on this website include:

  • Cookie consent preferences
  • Google Analytics cookies

Where possible, information collected through cookies is pseudonymised and is not combined with other personal data that identifies you.

For more information about cookies and how to manage them, visit All About Cookies: https://www.allaboutcookies.org.

b. Purpose and legal basis of processing

We use technically necessary cookies to ensure our website functions correctly and to enable core features such as page navigation, security and user preferences. Without these cookies, certain parts of the website may not operate as intended.

Information collected through technically necessary cookies is not used to identify you or create individual user profiles.

Where permitted under applicable data protection laws, we process personal data collected through technically necessary cookies based on our legitimate interests in ensuring the security, functionality and proper operation of our website.

We use Google Analytics 4 to help us understand how visitors use our website and improve its performance. Google Analytics 4 cookies are only used with your consent where required by applicable data protection laws.

c. Duration of storage, objection and deletion

Cookies are stored on your device. You can manage, restrict or disable cookies through your browser settings and delete them at any time.

Please note that if you disable technically necessary cookies, some parts of the website may not function properly.

d. Customising your cookie settings

When you first visit our website, you can choose your preferences for optional cookies through the cookie banner. Your consent is voluntary, is not required to use the website and can be withdrawn at any time.

You can review or change your cookie preferences at any time by clicking the Privacy Preferences icon on the website.

By clicking “Accept” in the cookie banner or “Accept All” in the settings, you consent, where required, to your data being transferred to and processed in the United States.

Under applicable data protection laws, the United States may not provide the same level of data protection as your jurisdiction. In particular, your data may be accessed by US public authorities for regulatory, law enforcement or national security purposes, and you may have limited legal remedies.

If you select “Only Essential Cookies”, this transfer will not occur.

11. Google Analytics 4

We use Google Analytics 4, a web analytics service provided by Google Ireland Limited, to help us understand how visitors use our website and improve its performance.

With your consent, Google Analytics uses cookies to collect information such as cookie identifiers, shortened IP addresses, device and browser information, and how you interact with our website (for example, pages visited, session duration, clicks and referral source).

Google Ireland processes this information on our behalf to analyse website usage, prepare reports and provide related services. Google Analytics may create pseudonymous user profiles based on this information.

Google Analytics is only used with your consent, where required under applicable data protection laws. You can withdraw your consent at any time through the Privacy Preferences settings on our website.

Personal data processed through Google Analytics may be transferred to countries where Google or its service providers operate, including the United States. Google relies on applicable transfer mechanisms, including Standard Contractual Clauses where required, to safeguard these transfers.

We use Google Analytics with IP anonymisation enabled where required under applicable data protection laws, meaning your IP address is shortened before further processing.

Google Analytics data relating to user activity is retained for 14 months, after which it is automatically deleted.

12. Your rights

For information about your privacy rights, please refer to Section III of this Privacy Policy.

III. DATA SUBJECT RIGHTS

Under applicable data protection laws, you have the following rights in relation to your personal data:

  • Right of access
    You have the right to request access to the personal data we hold about you, including information about the purposes of processing, the categories of personal data processed, the recipients of your personal data and the applicable retention periods.
  • Right to rectification
    You have the right to request that we correct inaccurate or incomplete personal data.
  • Right to erasure
    You have the right to request that we delete your personal data where required under applicable data protection laws.
  • Right to restriction of processing
    In certain circumstances, you have the right to request that we restrict the processing of your personal data.
  • Right to withdraw consent
    Where we process your personal data based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before your consent was withdrawn.
  • Right to object
    Where we process your personal data based on our legitimate interests, you may object to that processing in certain circumstances.
  • Right to data portability
    Where provided under applicable data protection laws, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to request that it be transferred to another controller where technically feasible.

To exercise any of these rights, please contact us or our Data Protection Officer using the contact details in Section II.1 and II.2.

You also have the right to lodge a complaint with the relevant data protection supervisory authority if you believe your personal data has been processed in breach of applicable data protection laws.